• What is erectile dysfunction?

  Erectile dysfunction is a common condition found in men, usually older than 40 years of age, but is becoming more frequent in younger men. It is clinically defined as the inability to attain or maintain an erection sufficient for sexual intercourse over a duration longer than three months. ED can significantly impact the psychosocial life of men who experience this disorder and their partners.Few readers

• How much does Contro's erectile dysfunction service cost?

  Our service fee is R150 per month for our monthly subscription service or R300 for our Once-off medication orders. This includes the doctor's consultation and prescription fees and includes free delivery anywhere in South Africa.Popular

• Can I claim through my medical aid for my ED treatment?

  Yes, but only for your medication costs. Medical aid customers are still required to pay our service fees. We are working hard to get the medical aid providers to cover this fee. Our Partner Pharmacy will claim your medication with your medical aid scheme. If your claim is unsuccessful we will reach out to you and confirm you are happy to pay privately for your medication instead.Few readers

• What type of erectile dysfunction treatment does Contro offer?

  Contro currently offers over 10 brands and generics of both event-based and chronic ED medication through our Partner Pharmacy.Some readers

• How am I charged for my ED monthly subscription?

  All customers are charged their first month’s R150 service fee at checkout. This is non-refundable. After a successful consultation, cash customers will be charged again for the price of their prescribed medication.Few readers

• Can I get a prescription for my existing brand of erectile dysfunction medication through Contro's service?

  Yes! We currently offer over 10 brands and strengths of prescription erection dysfunction treatment via our Partner Pharmacy.Few readers

• What is the difference between the ED once-off treatment and the subscription service?

  Our once-off treatment offering allows you to virtually consult with one of our Partner Doctors for R300, and a once-off cost for your medication. Our subscription service provides convenience, guaranteed orders every month and can save you up to R1200 a year by delivering your prescribed medication straight to your door every month Check out our handy guide below to help you decide which service is right for you! (https://storage.crisp.chat/users/helpdesk/website/6994c3bd4f661800/contrSome readers

• What’s the difference between event-based and chronic erectile dysfunction treatment?

  Event-based erectile dysfunction treatment contains a higher dosage of the main active ingredient and is to be taken at least 30 minutes before you intend to have intercourse (please check your prescribed medications pamphlet to ensure the medication is taken correctly). Chronic erectile dysfunction medication is to be taken daily and contains a much lower dosage of the active ingredient, Tadalafil. This allows the individual to perform when they intend to.Some readers

• Why is the price of ED chronic medication so high?

  Unfortunately this is the price of those medications. They are new to the market and thus currently have a very high price. The price of these medications is based on SEP (Single Exit Price) which is set by the Department of Health, we do not mark up any medication costs.Few readers

• What causes erectile dysfunction?

  Sexual arousal is a complex process that involves the brain, hormones, emotions, nerves, muscles and blood vessels. Erectile dysfunction can be caused by an issue with any of these. Mental health concerns can also cause or worsen erectile dysfunction.Some readers

• What are phosphodiesterase-5 (PDE5) inhibitors?

  PDE5 inhibitors are the standard medications used in the treatment of erectile dysfunction (ED). PDE5 inhibitors work by relaxing the blood vessels, allowing the blood to flow more easily to the penis resulting in, and sustaining, an erection.Some readers

• Can I get all PDE5 inhibitors through Contro’s service?

  We currently offer branded and generic PDE5 inhibitors containing Tadalafil or Sildenafil at varying strengths.Few readers

• Are all PDE5 inhibitors the same?

  Although all the PDE5 inhibitors work using the same mechanism, they all appear to be equally effective in achieving high rates of successful sexual intercourse, and all have similar side-effect profiles. The major difference is the duration of action, with Tadalafil having a longer duration of action. Sildenafil has the longest safety record of PDE5 Inhibitors and has also been found to provide emotional benefits in men with ED.Few readers

• Is there any reason I could be denied PDE5 Inhibitors?

  Sildenafil and Tadalafil are generally found to be safe and have the best safety record of all PDE5 inhibitors. However, contraindications do exist, specifically in individuals who are concurrently using organic nitrates, such as sublingual nitroglycerin, amyl nitrite (poppers), isosorbide mononitrate or dinitrate.Some readers

• Is Viagra® a PDE5 inhibitor?

  Yes, the most commonly-prescribed PDE5 inhibitor is Sildenafil, otherwise known as Viagra.Few readers

• How many erectile dysfunction pills can I get?

  If you have selected our event-based plan, you can receive between 2 and 16 tablets of your prescribed medication every month. During your virtual consultation, you and your assigned Partner Doctor will decide which medication, strength and quantity is best suited to your needs and budget.Some readers

• Can I get more than 4 tablets of my event-based ED subscription medication?

  If you would like to permanently change your subscription to more than 4 tablets of event-based ED medication a month, email us at support@contro.co.za and we will pass this request on to your assigned Partner Doctor who can chat to you about this, and potentially adjust your prescription. They can prescribe you up to 16 tablets per month.Some readers

• Can I increase my medication dosage on my subscription?

  If you are on ED medication and would like to increase the dosage you were prescribed, email us at [support@contro.co.za](mailto:support@contro.co.za) and we will pass your message on to your assigned Partner Doctor. They will contact you via email within 48 hours, and if they are happy to increase your dosage without a follow-up appointment, they can update your prescription online. This will automatically update your prescription from the following month.Some readers

• What are the side effects of Sildenafil and Tadalafil?

  Common side effects of Sildenafil include headache, flushing, dyspepsia, dizziness and rhinitis. Common side effects of Tadalafil include headache, stomach upset, back pain, muscle pain, stuffy nose, flushing, or dizziness.Some readers

• Can I be charged on the same date each month for my subscription?

  If you are on an event-based plan, you can be charged on the same date of each month for your subscription. Please email us at [support@contro.co.za](mailto:support@contro.co.za) and we will arrange this for you.Few readers