• Is vaginal dryness a chronic medication?

  Contro’s Partner Doctors can prescribe up to a 3 month supply of prescription ointment cream. Thereafter, you would need to create a new order and reconsult your assigned doctor to review your symptoms and medication effectiveness.Few readers

• What is vaginal dryness?

  Vaginal dryness is when the walls of your vagina get thinner and drier, caused by a change in the balance of your hormones around menopause. With less natural lubrication, you can be left feeling itchy and uncomfortable. Vaginal dryness is a common problem that many women have at some point in their lives, but it usually occurs during perimenopause or menopause. You may also experience vaginal dryness caused by hormone changes if you are breastfeeding, taking the contraceptive pill or have yoFew readers

• How much does Contro's vaginal dryness treatment service cost?

  Vaginal Dryness Treatment Costs: After a successful consultation, cash customers will additionally be charged for their prescribed medication. Or, you can opt to receive an e-prescription for R50 to collect and pay for your medication at your nearest pharmacy. The treatment price will vary and will depend on which medicatiFew readers

• Can I claim through my medical aid for vaginal dryness treatment?

  Yes, but only for your medication costs. Medical aid customers are still required to pay our service fees. We are working hard to get the medical aid providers to cover this fee. Our Partner Pharmacy will claim your medication with your medical aid scheme. If your claim is unsuccessful we will reach out to you and confirm you are happy to pay privately for your medication instead. If you are unsure whether your medical aid scheme will cover your prescribed medication, or allow you to use yFew readers

• What are the symptoms and signs of vaginal dryness?

  Symptoms of vaginal dryness during menopause can include: Pain or discomfort during sex; Itching or soreness in and around your vagina; Experiencing UTIs more frequently; Needing to pee more often than usual.Few readers

• When should I seek treatment for vaginal dryness?

  You should see a doctor if you’ve experienced vaginal dryness for a few weeks and it’s causing discomfort or affecting your daily life. If you have also been experiencing unusual discharge, burning, itching, discomfort, bleeding from your vagina, or bleeding after sex or in between your periods, we recommend speaking to a GP or one of our Partner Doctors.Few readers

• How can vaginal dryness be prevented and what can I do to treat it?

  Menopause, hormonal changes, breastfeeding, certain medications, certain medical conditions, and emotional stress are causes for vaginal dryness Steps can be taken to prevent or minimise the symptoms of vaginal dryness caused by menopause, such as avoiding the use of perfumed soaps, washes or douches in and around your vagina. It is also advised not to put creams or lotions like petroleum jelly inside your vagina as this can lead to an infection. You may find the following helpful to relieveFew readers

• How is vaginal dryness treated and can this be treated online?

  Yes, a doctor can treat vaginal dryness caused by menopause online based on your symptoms during a virtual consultation. At Contro, women over the age of 18 can chat with one of our Partner Doctors about their symptoms and get treatment prescribed and delivered to them. Vaginal dryness can be treated with the use of prescription based creams and prescription medications.Few readers

• Does Contro replace my primary doctor or gynecologist for vaginal dryness?

  No, Contro’s service offering does not replace your primary doctor or gynecologist. We save you time and money by offering you a supplementary online delivery and subscription service, and therefore your assigned Partner Doctor does not replace your primary doctor, GP or gynecologist, and is not responsible for your ongoing primary care.Few readers

• Is vaginal dryness curable?

  Vaginal dryness is often treatable, but in some cases, it may not be completely curable. The treatment options for vaginal dryness depend on the underlying cause, and addressing the root cause of the condition can help alleviate symptoms.Few readers

• What is menopause?

  Menopause is a natural biological process that marks the end of a woman's reproductive years. It typically occurs between the ages of 45 and 55, with the average age of onset being around 51. During menopause, a woman's body undergoes significant hormonal changes, specifically a decrease in estrogen production, which causes the cessation of menstrual cycles. The process of menopause can take several years, and during this time, a woman may experience a variety of symptoms, including hot flashFew readers

• My vaginal dryness medication is not working for me, what do I do?

  If your prescribed medication is not working for you, or you require a further follow up consultation with your assigned doctor to discuss your symptoms and treatment, you will need to create a new order on your profile in order to consult with one of our Partner Doctors again. To do so, you can log in to your Contro profile and create a new order by selecting "Make a new order" from the menu options.Few readers

• When and how is my vaginal dryness medication delivered to me?

  Our Partner Doctors offer consultations Monday - Friday excluding public holidays. We aim to offer you a consultation within 2 business days. After a successful consultation, your assigned Partner Doctor will produce a prescription for your prescribed medication which is sent electronically to our Partner Pharmacy. Our Partner Pharmacy will contact you telephonically to confirm your details and delivery address and will make a claim on your behalf if you have provided medical aid details. TheiFew readers

• Can I collect my vaginal dryness medication from a collection point near me?

  Yes, our Partner Pharmacy has pick-up locations available to collect your medication at, however, it is important to note that collection takes between 1-3 business days as the pharmacy needs to source stock, package your medication and dispatch it to your closest pick-up location.Few readers

• Can I sign up for vaginal dryness treatment on behalf of someone else?

  No, our Partner Doctors will only prescribe medication for the individual whose details are on their Contro profile and health assessment form, and who attends the virtual consultation. Any medication prescribed through our platform is not to be shared between partners or with anyone else.Few readers

• How do I cancel my vaginal dryness order?

  If you have signed up for one of our once-off services and would like to cancel your order prior your consultation, please contact us at support@contro.co.za. You can review our Refund Policy in our Terms and Conditions and check out our article Can I get a refund for my consultation?Few readers