• What are haemorrhoids?

  Haemorrhoids, also known as piles, are swollen veins in the lower part of the rectum or anus. They can be internal, occurring inside the rectum, or external, occurring around the anal opening. Haemorrhoids can be a common condition and can be caused by straining during bowel movements, pregnancy, obesity, or prolonged sitting.Few readers

• How much does Contro's haemorrhoids treatment service cost?

  Haemorrhoid Treatment Costs: After a successful consultation, cash customers will additionally be charged for their prescribed medication. The treatment price will vary and will depend on which medication(s) your assigned Partner Doctor prescribes you. You can request a e-prescription via email for the cost of R50 to colleFew readers

• Can I claim through my medical aid for haemorrhoid treatment?

  Yes, but only for your medication costs. Medical aid customers are still required to pay our service fees. We are working hard to get the medical aid providers to cover this fee. Our Partner Pharmacy will claim your medication with your medical aid scheme. If your claim is unsuccessful we will reach out to you and confirm you are happy to pay privately for your medication instead. If you are unsure whether your medical aid scheme will cover your prescribed medication, or allow you to use yFew readers

• What are the signs and symptoms of haemorrhoids?

  Haemorrhoids are caused by increased pressure on the veins in the rectal area. This pressure can be due to straining during bowel movements, pregnancy, consistent weight gain, or sitting for long periods of time. The symptoms of haemorrhoids include pain, itching, swelling, bleeding, and discomfort during bowel movements.Few readers

• How are haemorrhoids treated and can this be treated online?

  Yes, a doctor can treat haemorrhoid online based on your symptoms during a virtual consultation. At Contro, men and women over the age of 18 can chat with one of our Partner Doctors about their symptoms and get treatment prescribed and delivered to them. The treatment of haemorrhoids depends on the severity and type of haemorrhoids. Here are some common treatments for haemorrhoids: Self-care measures: For mild haemorrhoids, you can try self-care measures, such as increasing fiber intakeFew readers

• When should I seek treatment for haemorrhoids?

  You should consider getting treatment for haemorrhoids if you are experiencing persistent or severe symptoms, or if your symptoms are affecting your quality of life. Some signs that it may be time to seek treatment include: Your symptoms have not improved with at-home remedies or lifestyle changes; You are experiencing persistent pain or discomfort in the anal area; You are experiencing bleeding during bowel movements; Your hemorrhoids are causing difficulty with daily activities, suchFew readers

• What happens if I do not seek treatment for haemorrhoids?

  If left untreated, haemorrhoids can worsen and cause more serious health problems. While haemorrhoids do not multiply or spread like a contagious disease, they can increase in number and size if left untreated. The most common types of haemorrhoids are internal and external haemorrhoids. Internal haemorrhoids are located inside the rectum and can develop in clusters or groups. External haemorrhoids are located outside the anus and can also develop in clusters or groups. If you do not seek treaFew readers

• Are haemorrhoids curable?

  Haemorrhoid are treatable, and the treatment options vary depending on the severity and type of haemorrhoids. For mild haemorrhoids, self-care measures such as increasing fiber intake, drinking plenty of fluids, and exercising regularly can be helpful. Prescription medications such as creams, ointments, and suppositories can also provide relief. In more severe cases, medical procedures may be necessary. These procedures can be performed by a in-person healthcare professional. It is importantFew readers

• How can I prevent haemorrhoids?

  Below are some tips that may help prevent haemorrhoids or reduce the risk of them developing: Eat a high-fiber diet: Eating a diet rich in fiber can help prevent constipation and reduce the risk of haemorrhoids. Good sources of fiber include fruits, vegetables, whole grains, and legumes. Drink plenty of fluids: Drinking plenty of water and other fluids can help soften stools and make them easier to pass, reducing the need for straining during bowel movements. Exercise regularFew readers

• How long do haemorrhoids last for?

  The length of time haemorrhoids last for varies, but they can last from a few days to several weeks. Haemorrhoids can go away on their own, but they may require treatment for complete resolution.Few readers

• Is there a difference between haemorrhoids and piles?

  No, there is no difference between haemorrhoids and piles. Haemorrhoid are commonly referred to as piles, and the terms are used interchangeably to describe the same condition. Both terms refer to the swollen veins in the lower part of the rectum or anus that can cause discomfort and other symptoms.Few readers

• How do I create an order for haemorrhoid treatment?

  To book a consultation with our partner doctors and receive treatment please follow the below step-by-step process: Simply sign up (https://www.contro.co.za/signup), verify your email and login; Select "Make new order" and our haemorrhoid treatment service; Complete our secure online health assessment, pay our service fee at checkout and book your virtual or telephonic consultation at a time that suits you; During your consult your Partner Doctor will determine the best treatment foFew readers

• Does Contro replace my primary doctor for haemorrhoid treatment?

  No, Contro’s service offering does not replace your primary doctor. We save you time and money by offering you a supplementary online delivery and subscription service, and therefore your assigned Partner Doctor does not replace your primary doctor or GP and is not responsible for your ongoing primary care.Few readers

• Can I collect my haemorrhoid treatment at a collection point near me?

  Yes, our Partner Pharmacy has pick-up locations available to collect your medication at, however, it is important to note that collection takes between 1-3 business days as the pharmacy needs to source stock, package your medication and dispatch it to your closest pick-up location.Few readers

• When and how is my haemorrhoid medication delivered to me?

  After a successful consultation, your assigned Partner Doctor will produce a prescription for your prescribed medication which is sent electronically to our Partner Pharmacy. Our Partner Pharmacy will contact you telephonically to confirm your details and delivery address and will make a claim on your behalf if you have provided medical aid details. ThFew readers

• How do I see my assigned doctor again after I receive my haemorrhoid treatment?

  As haemorrhoid treatment is one of our once-off order services, in order to see your assigned doctor again to discuss your treatment or receive another round of medication, you would need to create a new order on your Contro Profile. To do so, you can log in to your Contro Profile and select "Make a new order" from the menu options. Alternatively, please contact support@contro.co.za for further information and assistance.Few readers

• How do I cancel my haemorrhoid order?

  If you would like to cancel your order prior your consultation, please contact us at support@contro.co.za. You can review our Refund Policy in our Terms and Conditions and check out our article Can I get a refund for my consultation?Few readers