Zapmed offers two types of order models:

Subscription Orders: These repeat on a monthly basis.

Once-Off Orders: These are non-repeatable orders (once-off consultation and medication delivery, then complete).

Subscription Services

Our service fee for our subscription services is R220 per month for our general services, and R450 for our weight-loss subscription model. This spreads out the cost of your doctor's consultation and prescription fees over periods of six months at a time. We also provide delivery within that fee to anywhere in the country, inclusive of packaging and VAT. This will also include your prescription management, and on-going support from our team.

All customers will pay our R220 service fee each month, or R450 per month for weight-loss.

Cash customers will additionally be charged for the cost of their prescribed medication each month. The price of treatment can vary and will depend on which medication your assigned Partner Doctor prescribes you. Our Partner Doctors will always work within your budget and ensure you get the best possible treatment available.

If you are a medical aid customer, you will only pay our R220 consultation fee which you can use the invoice received via email to claim back directly from your medical aid provider. Your medication costs will be claimed by our partner pharmacy and we will communicate if the claim is not successful.

You can see more specific information for each service here:

• Birth control
• Erectile dysfunction treatment
• Hair loss treatment
• Premature ejaculation treatment

Once-Off Services

A consultation with one of our Partner Doctors for one of our once-off services is R450. This includes all doctors fees, prescription fees as well as delivery nationwide.

Cash customers will additionally be charged for their prescribed medication. The treatment price will vary and will depend on which medication(s) your assigned Partner Doctor prescribes you. Our Partner Doctors will always work within your budget and ensure you get the best possible treatment available.

You can see more specific information for each service here:

• STI treatment
• UTI treatment
• Thrush treatment
• Vaginal dryness
• Genital warts treatment
• Genital herpes treatment
• Cold sore treatment
• Haemorrhoids
• Premature ejaculation treatment
• Erectile dysfunction treatment

Updated on: 07/05/2026