How do I reset my account password?

Go to the Login page.
Enter your email address and click the “Forgot Password?” button.
This will send an email to your registered email address with a link to reset your password.

If you are having trouble logging in, please ensure you have no spacing or capitals in your email address as this is case-sensitive.

If you require any assistance, please email us at hello@zapmed.co.za or chat to us live using the blue chatbox on the bottom right of your screen.

Updated on: 25/02/2026

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