How am I charged for my ED monthly subscription?
All customers are charged their first month’s R150 service fee at checkout. This is non-refundable. After a successful consultation, cash customers will be charged again for the price of their prescribed medication.
For the preceding months of the subscription, cash customers will be charged our R150 service fee combined with the cost of their medication in a single transaction. The first subscription repeat cycle is shortened to 21-23 days to create a delivery-buffer for the preceding months, thereafter, customers are charged every 28 days for as long as they remain a subscriber.
Medical aid customers are only charged our R150 service fee on each subscription repeat date. As above, the first subscription repeat cycle is shortened to 21-23 days to create a delivery-buffer for the preceding months, thereafter, customers are charged every 28 days for as long as they remain a subscriber.
Customers on our event-based plan can request to pay on the same day each month.
Subscribers may cancel anytime by emailing us at support@contro.co.za.
For the preceding months of the subscription, cash customers will be charged our R150 service fee combined with the cost of their medication in a single transaction. The first subscription repeat cycle is shortened to 21-23 days to create a delivery-buffer for the preceding months, thereafter, customers are charged every 28 days for as long as they remain a subscriber.
Medical aid customers are only charged our R150 service fee on each subscription repeat date. As above, the first subscription repeat cycle is shortened to 21-23 days to create a delivery-buffer for the preceding months, thereafter, customers are charged every 28 days for as long as they remain a subscriber.
Customers on our event-based plan can request to pay on the same day each month.
Subscribers may cancel anytime by emailing us at support@contro.co.za.
Updated on: 21/02/2024
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