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Do I need an existing prescription to use your service?

No, you do not need an existing prescription to use our service. During your once-off consultation, your assigned Partner Doctor will, if approved, generate a prescription for your requested medication or treatment.


We cannot accept any previous prescriptions. To use our service you must have a consultation with one of our Partner Doctors who will, via our system, produce a prescription for you.

Updated on: 29/10/2025

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