Can I update or change the email address attached to my profile?

In the event that you need to change or update your account email address, you can:

Continue to log into your Contro profile even if you have lost access to your email address, but please note, you will not receive any transactional emails regarding your orders.
Set up a forwarding route for all Contro emails to your new email address, this will need to be done via your email settings.
Create a new profile with your new email address and submit a new order.

If you require any assistance or further information, feel free to contact hello@zapmed.co.za or message us from the blue chatbox at the bottom right of your screen.

Updated on: 29/10/2025

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