Articles on: Partner Doctors & Consults

Why has my assigned Partner Doctor refused my medication request?

Whether your Partner Doctor accepts or declines your medication request is entirely at their discretion. They will only prescribe you the medication you have requested if they believe in their professional, ethical and medical opinion, it is suitable for you.

If you have any questions, you can contact our Customer Care Team at

You can view our Terms and Conditions here.

Updated on: 21/02/2024

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