Articles on: Partner Doctors & Consults

I am having connection issues, what should I do?

If you have selected to have your consultation via a video call, we ask that you ensure you have a good internet connection before your virtual consultation begins.

If you are struggling to connect during the consultation because you have a poor internet connection, your Partner Doctor will call you and conduct the consultation telephonically. Please have your phone with you (assigned to the phone number you provided on sign-up) in case this happens.

You can contact us at if you require any assistance.

Updated on: 21/02/2024

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