After my once-off consultation, do I have to see my assigned Partner Doctor again?
Subscription services
Our subscription services saves you time and money by delivering your medication to an address of your choice for free every month. You do not need to see your assigned Partner Doctor again during your subscription, however, please continue to see your primary doctor or GP throughout your Contro subscription for bi-annual check-ups. You must inform your assigned Partner Doctor with any changes in your physical or mental health as soon as you becomes aware of the change, to allow for your Partner Doctor to consider if changes need to be made to your ongoing treatment plan.
Your assigned Partner Doctor will authorise the issuing of your prescription every 6 months.
If you paused your subscription and it has been more than 3 months, you will need to create a new order and have another consultation with one of our Partner Doctors to get an updated prescription.
If you have cancelled your subscription, you will need to create a new order and have another consultation with one of our Partner Doctors to get an updated prescription.
If you wish to have follow-up consultation, you can book one at anytime during your subscription for R150. Can I have a follow-up consultation?
Once-off services
Our once-off services are for a single treatment course, and once you have received your medication, your order is complete.
If your symptoms persist and you wish to receive further treatment, you can book a follow-up consultation within 3 months of your original consultation for R150. Can I have a follow-up consultation?
Updated on: 21/02/2024
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