Articles on: Pharmacy & Deliveries

My tracking says my order was delivered but I can’t find it.

Please check any out-houses or areas around your delivery address in case the delivery driver left your order in a safe place, or check with your neighbours or other members of staff if delivered to a work address.

Please also check the tracking information for your delivery to see who signed for your parcel. See How do I track my medication delivery?

If you still cannot find your order, please contact us at and we will do our best to resolve this as soon as possible.

Updated on: 21/02/2024

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