> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.contro.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I track my order?

You will receive a tracking link by SMS as soon as your order is dispatched from our partner pharmacy. The link lets you see live progress, expected delivery date, and any delivery exceptions.

If you have not received a tracking link:
•        Reply to your order confirmation email or chat with us on the messenger service on our website with your order number and we will resend.