Articles on: Cold Sores

How do I create an order for cold sore treatment?

To book a consultation with one of our Partner Doctors and receive treatment please follow the below step-by-step process:

Simply sign up (, verify your email and login;
Select "Make new order" and our Cold Sore treatment service. Select your preferred treatment plan between outbreak and chronic suppression;
Complete our secure online health assessment, pay our service fee at checkout and book your virtual or telephonic consultation at a time that suits you;
During your consult your Partner Doctor will determine the best treatment for you, confirm the cost, and issue a prescription for your medication. Your debit or credit card will be charged at this time if you do not have a medical aid plan.
Our Partner Pharmacy will then deliver your medication for free to the address provided on your Contro Profile within 1-3 business days (Monday to Friday between 08:00am and 18:00pm).

If you have already signed up and created your profile, all you need to do is log in ( and proceed from step number 2 in the process above.

Please note the following:
Our service fee includes the doctor's and prescription management fees, and free delivery anywhere in South Africa. See the cost estimations for this service here.
As a cash customer, your medication cost is charged separately and depends on your diagnosis by the doctor.
If you are a Medical Aid patient - your medication cost should be covered subject to your medical aid plan. The service fee must still be paid privately.

Updated on: 21/02/2024

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