> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.contro.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I create an order for cold sore treatment?

To book a consultation with one of our Partner Doctors and receive treatment please follow the below step-by-step process:

1. Simply sign up (https://www.contro.co.za/signup), verify your email and login;
2. Select "Make new order" and our Cold Sore treatment service. Select your preferred treatment plan between outbreak and chronic suppression;
3. Complete our secure online health assessment, pay our service fee at checkout and book your virtual or telephonic consultation at a time that suits you;
4. During your consult your Partner Doctor will determine the best treatment for you, confirm the cost, and issue a prescription for your medication. Your debit or credit card will be charged at this time if you do not have a medical aid plan. 
5. Our Partner Pharmacy will then deliver your medication for free to the address provided on your Contro Profile within 1-3 business days (Monday to Friday between 08:00am and 18:00pm). 

|| If you have already signed up and created your profile, all you need to do is log in (https://www.contro.co.za/login) and proceed from step number 2 in the process above. 

Please note the following:
* Our service fee includes the doctor's and prescription management fees, and free delivery anywhere in South Africa. See the cost estimations for this service here.
* As a cash customer, your medication cost is charged separately and depends on your diagnosis by the doctor. 
* If you are a Medical Aid patient - your medication cost should be covered subject to your medical aid plan. The service fee must still be paid privately.