> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.contro.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I pause my order?

##  Subscriptions services

Yes! You are welcome to pause your subscription for up to 90 days at a time. To do so, please email us at hello@zapmed.co.za. 

If your order is not restarted within 90 days, your prescription will lapse and your order will be cancelled. 

##  Once-off orders

If you have not yet had your consultation, you are welcome to pause your order for up to 55 days. To do so, please email us at hello@zapmed.co.za. 

|| You will be required to have your consultation within 35 days of submitting your health assessment, otherwise, your order will be placed on hold.