> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.contro.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I collect my cold sore treatment at a collection point near me?

Yes, our Partner Pharmacy has pick-up locations available to collect your medication at, however, it is important to note that collection takes between 1-3 business days as the pharmacy needs to source stock, package your medication and dispatch it to your closest pick-up location. 

You can view the available pick-up locations available - [Click Here](https://medilogistics.co.za/pages/pick-up.html)! 

| If you would like to proceed with a collection arrangement, please do email support@contro.co.za and let them know of your request. 

Our Partner Pharmacy will reach out to you once they have received your prescription to confirm your address which you can then advise on your collection request as well.